Product Review Reminder - Magento 2 Extension

Product Review Reminder - Magento 2 Extension

  • Created On: 09th May, 2020.
  • Last Updated On: 25th September, 2020.
  • By: Solwin Team
  • Email: info@solwininfotech.com

Installation

Installation Process

Note: Please take a backup of your all Magento files and database before installing or updating any extension.

Download the extension file:
  1. Download the Product Review Reminder extension .ZIP file from solwininfotech.com using your Solwin Infotech website account.
  2. Extract the .ZIP file which contains another .ZIP files.
  3. If you have purchased the extension for the Community Edition, then you will see the extension .ZIP file for Magento 2.2.x, Magento 2.3.x, and Magento 2.4.x version.
    If you have purchased the extension for the Enterprise Edition, then you will see the extension .ZIP file for Magento 2.2.x, and Magento 2.3.x version.
Extension Installation

For Magento 2 Community Edition,

  1. If you are using Magento 2.2.x then you need to extract solwin-productreviewreminder-m2-2.2.x.zip file.
    If you are using Magento 2.3.x, Magento 2.4.x then you need to extract solwin-productreviewreminder-m2.zip file.

For Magento 2 Enterprise Edition,

  1. If you are using Magento 2.2.x then you need to extract solwin-productreviewreminder-m2-EE-2.2.x.zip file.
    If you are using Magento 2.3.x then you need to extract solwin-productreviewreminder-m2-EE.zip file.

Following 2 to 6 steps are the same for Community and Enterprise edition.

  1. Copy the app folder and paste it into your Magento ROOT directory.

    FTP
  2. Run upgrade command as specified : php bin/magento setup:upgrade.
  3. Run deploy command as specified : php bin/magento setup:static-content:deploy -f.
  4. Clear the cache either from the admin panel or command line php bin magento cache:clean.
  5. Now, you can see the Solwin menu in the admin panel. Please go to Solwin -> Product Review Reminder -> Configuration and select Enable to Yes.
  6. Change/Set all other options as per your requirements and save settings.

NOTE: Make sure the installation is done from under the FTP administrator account. Otherwise make sure to set 775 permissions to the store root directory after the extension is deployed.

Getting Started

A setup guide and general information to help you

This document covers the installation, set up, and use of this extension and provides answers and solutions to common problems and issues. We encourage you to read this document thoroughly if you are experiencing any difficulties.

Information

Product Review Reminder Magento 2 extension helps to increase the number of product reviews on the store and enhance store conversion rate with important customer reviews.

Features

Extension provide below features:

  • Easy to install and manage.
  • The customers will get a direct link in an email to review the products.
  • An easy solution to collect reviews from customers who have ordered products on site.
  • The store owner schedules the reminder emails after specific days of an order placed.
  • Set a custom email template for a reminder email.
  • The store owner can send reminder emails for specific customer groups and order status.

How To Use

Extension sends a review reminder email to the customer after the configured number of days of purchase.

Product review reminder email

Settings

In the configuration tab, our extension allows to store owners to enable or disable the module on the store and provide more configuration options to customize the review reminder.

There are so many configuration options in the Configuration tab. Let's discuss all in more detail. Go to Solwin >> Product Review Reminder >> Configuration.

Product review reminder settings

  • Enable Product Review Reminder: Yes | No.
  • Send Email After X Days: Enter the number of days to send reminder emails to customers after the order placed.
  • Allowed Customer Groups: Select customer groups to send review reminders after their purchase.
  • Allowed Order Status: Select order statuses to which store owner want to send review reminder emails.
  • Email Sender: Select email sender.
  • Email Template: Select the email template.

Support

If you have any questions or requests, please contact us at support@solwininfotech.com. We are very happy to assist you!

  1. Website: https://solwininfotech.com
  2. Blog: https://solwininfotech.com/blog
  3. Support: http://support.solwininfotech.com